AI for IT Operations (AIOps)
IT operation is one of the technological foundations of the increasingly digitalized world. It is responsible for ensuring that digitalized businesses and societies run reliably, efficiently and safely. With the rapid advances in networking, computers, and hardware, we face an explosive growth of complexity in networked applications and information services. These large-scale, often distributed, information systems usually consist of a great variety of components that work together in a highly complex, coordinated, and evolving manner. Moreover, terabytes of heterogeneous data per day including metrics data, log data and event data, overwhelm Ops engineers.
This project aims to develop unique AI techniques that provide a 360-degree understanding of IT operations and fully automate critical dimensions of IT operations monitoring, including historical analysis, anomaly detection, root cause localization, event forecasting, and performance analysis. Our solution for AIOps is a continuous automatic IT operations management system powered by deep neural networks, graph AI, and statistical models.
Besides application in AIOps, our techniques can offer “Intelligent operation and maintenance” as a service for a wide range of applications, including industrial preventive maintenance, healthcare, cyber security, automobile, and smart factories.